BS ISO 55002:2014 pdf free

BS ISO 55002:2014 pdf free.Asset management – Management systems – Guidelines for the application of ISO 55001
Stakeholders’ needs and expectations should be documented and communicated. This may be captured in a statement of stakeholders needs within the SAMP and should reference any mandatory requirements, as well as the expectations of different stakeholder groups. The organization should consider a means of tracking how current the information is, and the methods involved for its collection.
When engaging with stakeholders to determine their needs and expectations, the organization can use the list of contexts given in 4.1.2 to frame the discussions.
One objective of asset management is to enable the organization to meet the service needs of the customers and users of its asset(s). The organization should measure the levels of service (see 6.2.1) that its assets deliver, and analyse these against the requirements and expectations of its customers and users. A level of service review process can be a useful approach to understand the expectations of customers and users.
Stakeholders are likely to make judgments about the organization’s asset management and its asset management outputs and outcomes, based on their perceptions. These can vary due to differences in values, needs, assumptions, concepts and concerns, as they relate to the issues under discussion. Since the views of stakeholders can have a significant impact on the organization’s asset-related decisions, it is important that their perceptions are determined, recorded, and taken into account in the organization’s decision-making process.
Understanding how asset-related decisions are made is an important part of asset management. The criteria for decision making are influenced by the needs of external and internal stakeholders, by the asset management policy and by the risk attitude of the organization. The external and internal stakeholders’ input to establishing decision-making criteria is important for setting priorities and resolving conflicting requirements. Decision-making criteria should be appropriate to the importance and complexity of the decisions being made. Decision-making criteria should be used to evaluate competing options to meet asset management objectives and develop asset management plans. The criteria can be expressed in a number of ways, to support quantitative, semi-quantitative or qualitative decisions. The processes to establish the decision-making criteria that guide asset management should be clear and documented.BS ISO 55002 pdf download.